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Support Center

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Support Center

Welcome to the Pennsylvania Online Support Center. We hope that this information will help you with questions related to configuring your computer to access the Internet.

Configuration Information that our subscribers might need. It is a good idea to write this information down or print it out.

Domain Name: paonline.com
Primary Domain Name Server (DNS): 216.220.160.4
Secondary Domain Name Server (DNS): 216.220.160.5
Incoming mail (POP) server: in.paonline.com
Outgoing mail (SMTP) server: out.paonline.com
Personal Web Site: http://home.paonline.com/username


Troubleshooting

Below are links for troubleshooting common issues you might encounter while trying to access the internet. These links are provided as a convenience, and PAOnline is not responsible for their content.

Step by step procedures for dial-up connections and E-mail clients (see Screenshots section): http://www.modemhelp.net *
Microsoft's Support Page http://support.microsoft.com *
Need help troubleshooting a modem? How about 'init strings' for better performance? http://www.56k.com *
Modem 'init strings' for many popular modems http://www.v90help.com/ak.htm *
*Questions/comments pertaining to these sites should be directed to that site's webmaster.

 

 
 
21 N. Enola Dr.
Enola, PA 17025-2516
(717) 657-0000
P.O. Box 4606
Philadelphia, PA 19127
(215) 268-6152
Fax (717) 657-0132
Toll Free (866) 703-1136